Information We Collect

We collect information in the following ways:

  • Information you provide directly: When you submit an enquiry, fill out our contact or consultation form, subscribe to updates, or apply for a job through our careers page, we collect details such as your name, email address, phone number, company name, and the content of your message.
  • Information collected automatically: Like most websites, we use cookies and analytics tools (such as Google Analytics) to collect technical information including your IP address, browser type, device type, pages visited, and time spent on the Website, to help us understand how visitors use our site.
  • Information from third parties: If you interact with us through a linked platform (for example, LinkedIn or a scheduling tool), we may receive limited profile information you’ve made available through that platform’s own privacy settings.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the information or services you’ve requested.
  • Prepare proposals, quotations, and project-related communication.
  • Send updates, newsletters, or marketing communications, only where you have opted in, and with an option to unsubscribe at any time.
  • Understand website usage and improve our content, design, and user experience.
  • Comply with legal, tax, and regulatory obligations.

Cookies

Cookies are small text files stored on your device that help websites function and collect usage data. This Website uses:

  • Essential cookies, required for the Website to function correctly.
  • Analytics cookies, such as Google Analytics, to understand visitor behaviour in aggregate.
  • Marketing cookies, where applicable, for retargeting or campaign performance tracking (for example, Meta Pixel or LinkedIn Insight Tag).

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the Website function.

How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who support our operations, such as hosting providers, email and CRM platforms, and analytics tools, are bound by their own confidentiality and data protection obligations.
  • White-label and partner agencies, only where you have engaged us specifically through such a partnership, and only to the extent necessary to deliver the agreed services.
  • Legal or regulatory authorities, where required by law, regulation, or a valid legal process.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry and contact form data is generally retained for the duration of our business relationship plus a reasonable period thereafter for record-keeping; you may request earlier deletion as described in Section 6.

Your Rights

Depending on your location, you may have rights under applicable data protection law, including India’s Digital Personal Data Protection Act, 2023, to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal or contractual retention requirements.
  • Withdraw consent for marketing communications at any time.
  • Raise a grievance regarding how your data has been handled.

To exercise any of these rights, contact us using the details in Section 9 below.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This Website is intended for business audiences and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Grievance Officer & Contact Us

In accordance with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, you may direct any questions, concerns, or grievances regarding this Privacy Policy or your personal data to:

  • Grievance Officer: Makkalanban.V, Founder & Chief Innovation Officer
  • Mandy Technologies Private Limited
  • 28A, Paris Nagar, Civil Aerodrome Post, SITRA, Coimbatore, Tamil Nadu 641014, India

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.